Refund Policy
All sales are final
Because our pieces are small, wearable, and often personalized, all sales are final. We don't accept returns or exchanges for change of mind, sizing, or style preference.
Damaged or incorrect items
If your order arrives damaged, or you received the wrong item, finish, letter, number, or insert, we'll make it right with a replacement or a full refund.
To request one:
- Email Support@tusabistastefultouches.com within 7 days of delivery.
- Include your order number and a clear photo of the item (and the packaging, if damaged).
- We'll reply within 2 business days with next steps. You won't need to pay to ship anything back for a damaged or incorrect item.
Refunds
Approved refunds go back to your original payment method. Depending on your bank, it can take 5–10 business days to show on your statement.
Questions?
Email Support@tusabistastefultouches.com — we're happy to help before or after you order.